Ask HR: Managing remote & hybrid employees

The Role of Continuous Feedback
Gone are the days when a single yearly performance review could address all employee concerns. Remote and hybrid teams thrive on regular check-ins, whether through one-on-one video calls, short pulse surveys, or full 360-degree reviews. These ongoing touchpoints help employees feel heard and valued, allowing HR and management to address minor issues before they grow into larger productivity challenges.
Balancing Home/Work Boundaries
For remote and hybrid employees, work can easily spill over into personal time. With the emergence of right-to-disconnect laws, it is more important than ever to establish clear boundaries:
- Set clear guidelines: Document expectations, such as typical availability hours and preferred communication channels, to minimise confusion.
- Encourage unplugging: Avoid sending late-night emails or scheduling early-morning calls. This will demonstrate that you value rest and personal time.
- Hold regular catch-ups: Whether virtual or in-person, ongoing conversations help identify burnout risks, excessive workloads, and unrealistic after-hours expectations.
- Implement structured feedback surveys: Use regular tailored surveys and feedback tools to continuously gauge employee engagement, identify issues, and prioritise.
Open Dialogue Through Feedback
A key challenge in attracting new employees with flexible work options is effectively monitoring performance and productivity. Regularly engaging with team members while respecting their right to switch off reduces burnout and boosts overall output.
Success in these arrangements relies on keeping communication channels open and equipping leaders with the right tools. By integrating continuous feedback strategies with solutions designed to facilitate dialogue, organisations can build a culture rooted in trust and flexibility. Platforms like Mappit support this by offering genuine employee insights and enabling businesses to focus on what truly matters: cultivating a resilient, motivated workforce that thrives in the modern work environment.
Mappit: A Vision for Better Engagement
This vision underpinned the creation of Mappit, a user-friendly platform designed to simplify gathering and utilising employee feedback. Mappit helps HR professionals and people managers engage employees in a more authentic way, replacing outdated, impersonal processes with a conversation-driven approach.
How can Businessary help you?
Find out more about any of the above or reach out to Lana Rajsic for a no obligation discussion by booking a time here.