Case Study: Strategic Talent Sourcing
A large nominated insurer needed accelerated strategic talent sourcing – Businessary’s rapid activation (one week) solved the urgent sourcing requirements.
Case Study: Strategic Talent Sourcing
A large nominated insurer needed accelerated strategic talent sourcing – Businessary’s rapid activation (one week) solved the urgent sourcing requirements.
Solving a unique talent acquisition challenge requires a tailored solution – Businessary specialises in delivering a multifaceted recruitment solution including strategic talent sourcing, recruitment marketing and becoming an extension of your internal team to solve an immediate challenge.
The Story
Gallagher Bassett (GB) is the largest multidisciplinary third party claims administrator in Australia. They manage claims on behalf of insurers, brokers, government bodies and self insured organisations. In 2022, iCare announced that GB had been selected as the sixth claims service provider. To meet their obligations, GB needed to be ready to receive claims in mid 2023. This required GB scaling from zero to over 150 FTE within a three-month period. With the workforce planning complete, GB needed a strategic sourcing partner that could assist with segmenting the roles, creating unique campaigns to attract candidates and recruiters to source and recruit talent.Our Role
Businessary was selected as GB’s sourcing partner with a proven track record of advising and navigating the insurance landscape to deliver outstanding results. As an extension of the talent team, Businessary provided a dedicated sourcing team focused on the crucial leader roles that would shape the culture and the internal team focused on all other roles. In parallel with this created campaign assets to attract and source talent highlighting the value proposition for potential talent.The Outcome
The project was highly successful with outstanding feedback from the working group and wider Gallagher Bassett business.
Key Business Wins:
- 88% of the leader roles filled within a three month period from external unknown talent, 12% filled with internal talent or referrals
- The project had an ROI of 400% compared to an agency-based model
- Average time to fill dropped by at least 50%
- Complete candidate and asset ownership maintained for Gallagher Bassett
- Increased hiring manager satisfaction with and dedicated resource on hand at all times.